News & Blog

CMP to be Mandatory of all Lettings and Property Management Agents(Posted On: 29/03/2017)

The working group investigating the demand for mandatory client money protection (CMP) has put forward their official recommendations to the Government strongly suggesting the introduction of compulsory CMP.

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Scottish Agents - Are you ready for registration?(Posted On: 14/03/2017)

The Scottish Government, in conjunction with the Scottish Association of Landlords Council of Letting Agents, is holding a series of awareness raising events aimed at letting agents that will help you to get your business ready for registration.

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Our statement on recent media publicity surrounding redress schemes(Posted On: 10/03/2017)

Mandatory membership of a redress scheme came into force on 1 October 2014 requiring that letting agents and property managers join one of three Government-approved redress schemes. The Property Redress Scheme (PRS) joined the Ombudsman Service: Property and The Property Ombudsman in being authorised by the Government to ensure compliance with this regulation.

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Cyber-crime and letting agents: Is your business as secure as your property?(Posted On: 28/02/2017)

Though a mention of ‘security’ usually calls locks and alarms to letting agents’ minds, it is computers which demand their attention as a wave of online cyber-criminals target the property industry. A majority of letting agents are self-employed, run their own small company and may own and rent out properties as a supplementary income.

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ADR Regulations Statistics Release(Posted On: 27/02/2017)

The PRS ADR Regulations Statistics for 2015-16 have been released ahead of the PRS Annual Report.

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Propertymark: Are we finally breaking the code? - A view from Sean Hooker (Posted On: 22/02/2017)

Property Redress Scheme's Head of Redress, Sean Hooker, tackles the issue of widespread property industry acronyms. From DPS to NFOPP, Hooker argues the case for a return to simplistic brand names as seen by ARLA and the NAEA's recent rebrand as Propertymark.

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10th Feb Deadline To Respond to Landlord and Letting Agent Banning Order Consultation (Posted On: 31/01/2017)

The Government is currently undertaking a consultation on the offences that either a landlord or letting agent has committed that could result in the First Tier Tribunal issuing a banning order.

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Rumble with the Agents (Posted On: 26/01/2017)

Rumble with the Agents is returning. It’s been 3 years since PRS Advisory Council member, Paul Shamplina, founded the biggest white collar boxing event in the property industry. Now a firm date in every local property professional’s calendar - this year promises to be the best yet.

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An Interview with Landlord Law(Posted On: 04/01/2017)

​Tim Frome, Managing Director of the Property Redress Scheme was recently interviewed for the Landlord Law Live Podcast by Tessa Shepperson.

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Survey: How will the fee ban affect you?(Posted On: 23/12/2016)

Whilst the letting agent fee ban is unlikely to come into play until 2018, there is a great uncertainty of the knock-on effects it will have on the private rented sector. Here at the Property Redress Scheme, we're looking for your thoughts on what might happen. Please take 2 minutes to complete our short questionnaire to be in with a chance of winning a £50 Amazon Voucher! Please submit your responses by 31st January 2017.

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News & Blog

Of Mice and Mould - Sean Hooker's Blog

From Of Mice and Men to American politicians, Sean Hooker discusses whether agents should care abou...

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The Property Redress Scheme updates its Terms of Reference and Conditions of Complaints

This year we have made the decision to separate out the Terms of Reference and Conditions of Compla...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015