News & Blog

Rumble with the Agents (Posted On: 26/01/2017)

Rumble with the Agents is returning. It’s been 3 years since PRS Advisory Council member, Paul Shamplina, founded the biggest white collar boxing event in the property industry. Now a firm date in every local property professional’s calendar - this year promises to be the best yet.

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An Interview with Landlord Law(Posted On: 04/01/2017)

​Tim Frome, Managing Director of the Property Redress Scheme was recently interviewed for the Landlord Law Live Podcast by Tessa Shepperson.

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Survey: How will the fee ban affect you?(Posted On: 23/12/2016)

Whilst the letting agent fee ban is unlikely to come into play until 2018, there is a great uncertainty of the knock-on effects it will have on the private rented sector. Here at the Property Redress Scheme, we're looking for your thoughts on what might happen. Please take 2 minutes to complete our short questionnaire to be in with a chance of winning a £50 Amazon Voucher! Please submit your responses by 31st January 2017.

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Letting Agent Fees to be Scrapped in England(Posted On: 23/11/2016)

Chancellor Philip Hammond has announced a ban on letting agent fees in England in his first Autumn Statement. A similar ban has been in force in Scotland since 2012, however, today’s announcement will not cover agents in Wales. Since last August, it has been compulsory for letting agents in England and Wales to display their fees.

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Paul Shamplina's November Blog(Posted On: 22/11/2016)

During Landlord Action’s 16 years of trading, we have had the misfortune of dealing with a number of rogue letting agents. The most common scam is taking tenants’ deposits and rent that belongs to landlords and then shutting up shop, with no money protection in place. Having experienced the devastating effects it can have on the victims, I have always made it my mission to expose this problem.

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Sean's Blog: To Protect and Serve(Posted On: 21/11/2016)

Sometimes the “bleeding obvious” is not as clear as it should be and it is only in hindsight that people say “I can’t believe that this wasn’t done before”. I am convinced that this will be the case when, fingers crossed, mandatory Client Money Protection (CMP) is introduced.

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UKALA and PRS Launch New Redress Partnership (Posted On: 10/11/2016)

The UK Association of Letting Agents (UKALA) has switched consumer redress provider to the Property Redress Scheme (PRS).

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4 in 5 Landlords Support Compulsory Client Money Protection(Posted On: 25/10/2016)

A recent survey conducted by Total Landlord Insurance has revealed that, of the 85% of landlords that use a letting agent, 81% believe client money protection should be made compulsory. This comes as the Government conducts an industry-wide consultation to decide whether client money protection will become mandatory.

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Paul Shamplina - Expert advice on dealing with bad tenants(Posted On: 25/10/2016)

Paul Shamplina, Brand Ambassador for Hamilton Fraser and Sean Hooker, Head of our Redress talk about what landlords and letting agents need to know about dealing with bad tenants in the second episode of the podcast series Landlords, lettings and deposits-expert advice from Hamilton Fraser.

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A Day in the Life of Paul Shamplina, Filming ‘Nightmare Tenants, Slum Landlords’(Posted On: 20/10/2016)

Paul Shamplina, founder of Landlord Action, tells us about the filming of the latest series of 'Nightmare Tenants, Slum Landlords'. From a potentially violent tenant to sixteen month rent arrears, Paul shares the horrors seen during his time filming.

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News & Blog

'How to Rent' Guide updated

The Government’s mandatory ‘How to Rent’ guide has been updated – ensure you are compliant.

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Bucking the Trend

Head of Redress, Sean Hooker discusses the Karen Buck's proposed Homes Bill.

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015