News & Blog

Paul Shamplina joins forces with Hamilton Fraser(Posted On: 07/09/2016)

Paul Shamplina, the renowned buy-to-let expert, is joining forces with industry specialist Hamilton Fraser.

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The Property Redress Scheme welcomes 5,000th member(Posted On: 17/08/2016)

​Less than two years after the Property Redress Scheme (PRS) started, it is now celebrating signing up its 5,000th member. The government authorised scheme was the newest of three available consumer redress schemes for the property market and has gone from strength to strength since it launched in the summer of 2014.

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Estate Agents Warned Over ‘Portal Juggling’(Posted On: 11/08/2016)

Estate agents who deliberately mislead potential homebuyers through the practice known as ‘portal juggling’ are being warned that they could be prosecuted and face a ban from working in the industry. The warning comes from the National Trading Standards Estate Agency Team (NTSEAT), which has confirmed that the practice is in breach of trading regulations and – in some cases – can be fraudulent.

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Estate agent banned following successful legal action by NTSEAT(Posted On: 10/08/2016)

An order banning a Brentwood man from estate agency work has taken effect after successful legal action by the National Trading Standards Estate Agency Team (NTSEAT). Sean Boggans was given a prohibition order under Section 3 of the Estate Agents Act 1979 after he was convicted of manslaughter in September 2013.

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Sean’s August blog: Student lets(Posted On: 08/08/2016)

In order to meet the demand, the large student accommodation providers are rushing to build purpose designed student residences, often in huge city centre high rise developments, but the shared house owned and run by a private landlord is still the norm in the industry.

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Rogue letting agent jailed(Posted On: 15/07/2016)

A letting agent in Barnet has been jailed for four and a half years after he admitted five counts of fraud at Harrow Crown Court. This concludes a four-year investigation by Barnet Council Trading Standards. Letting Agent Martin Marcus had defrauded landlords and tenants of a total of £200,000 in rents and deposits and worked under a number of aliases and company names over the years.

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Sean's July blog: Referencing is your responsibility!(Posted On: 15/07/2016)

Letting property is a risky business and ending up with a bad tenant can be a real nightmare leading to not just a loss in monetary terms but in hassle, stress and time. Protecting the interests of your landlord is a primary obligation for an agent and ensuring that you undertake robust due diligence when letting property is essential.

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Raising Standards Across the Industry(Posted On: 11/07/2016)

A Professional body, the National Approved Letting Scheme (NALS), has announced a new initiative to help councils effectively regulate the lettings industry and raise standards.

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PRS issues 2015 Annual Report showing 64% increase in membership(Posted On: 22/06/2016)

The PRS is the newest of three consumer redress schemes authorised by the Department for Communities and Local Government (DCLG) and National Trading Standards Institute whose role it is to provide fair and reasonable resolutions to disputes between members of the public and property agents and professionals.

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No Letting Go wins coveted award(Posted On: 13/06/2016)

No Letting Go, a national property inventory provider and member of the Property Redress Scheme, has won the Bronze – Lettings Supplier of the Year 2016 award, presented by The Times and The Sunday Times.

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News & Blog

Of Mice and Mould - Sean Hooker's Blog

From Of Mice and Men to American politicians, Sean Hooker discusses whether agents should care abou...

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The Property Redress Scheme updates its Terms of Reference and Conditions of Complaints

This year we have made the decision to separate out the Terms of Reference and Conditions of Compla...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015