News & Blog

London Live Interview with Sean Hooker

On Monday the 24th November, Head of Redress Sean Hooker was invited onto London Live to discuss mandatory property redress and what is being done to enforce Agent compliance.

 

Since 1st October 2014, it has been illegal for any Lettings Agent or Property Management Agent to operate without first becoming a member with one of three ombudsman schemes authorised by the Department of Communities and Local Government (DCLG).

 

Sean was asked on to the Headline London show to discuss the impact of the new legislation thus far and to review how Londoners in particular have been affected by the change.

 

This news comes as local authorities are now able to collect a £5,000 fine charged to Agents who have not or simply refuse to join a redress (ombudsman) scheme.

 

The London Borough of Newham are being proactive in taking action, having so far issued fines to 10 Agents that have refused to register with a scheme.

 

The Property Redress Scheme are planning to work together with all London Councils to ensure they are doing everything in their power to hold rogue Agents to account.

 

The full interview can be seen here: http://www.londonlive.co.uk/news/2014-11-24/only-one-london-authority-is-acting-on-new-law-that-protects-tenants

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015