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‘Jaw Jaw’ is better than ‘War War’ – How mediation can help resolve a pending eviction crisis

The current pandemic has been an unprecedented period in our country’s history. Everyone has faced ...

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Sorry seems to be the hardest word

Is it a strength or weakness to apologise? A skilled agent can use complaints to their benefit if t...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015