You can contact us by email, phone or by post. We will respond to written enquires within 5 working days.

Our phone lines are open from 9.00am to 5.30pm Monday to Friday.

Calls are charged between 1p and 13p per minute for landline customers. Calls from mobile phones may be considerably higher depending on your mobile provider.


By Phone

0333 321 9418

(9.00am to 5.30pm Monday-Friday)

By Email

info@theprs.co.uk

By Post

Property Redress Scheme
Premiere House,
1st Floor,
Elstree Way,
Borehamwood,
WD6 1JH.

you can email us your enquiry. To help speed up our response time, please select what best suits your nature of enquiry from the drop down menu:

Online Form









The answer is

News & Blog

Lest we forget

This June marks the fourth anniversary of the Grenfell tragedy, and our hearts go out to the surviv...

Read More »

‘Jaw Jaw’ is better than ‘War War’ – How mediation can help resolve a pending eviction crisis

The current pandemic has been an unprecedented period in our country’s history. Everyone has faced ...

Read More »
View All

View All

Authorised by


Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015