You can contact us by email, phone or by post. We will respond to written enquires within 5 working days.

Our phone lines are open from 9.00am to 5.30pm Monday to Friday.

Calls are charged between 1p and 13p per minute for landline customers. Calls from mobile phones may be considerably higher depending on your mobile provider.


By Phone

0333 321 9418

(9.00am to 5.30pm Monday-Friday)

By Email

info@theprs.co.uk

By Post

Property Redress Scheme
Premiere House,
1st Floor,
Elstree Way,
Borehamwood,
WD6 1JH.

you can email us your enquiry. To help speed up our response time, please select what best suits your nature of enquiry from the drop down menu:

Online Form









The answer is

News & Blog

Do letting agents face problems or a wake-up call for creativity?

With the market facing so many changes in a short space of time, letting agents could be forgiven f...

Read More »

The Property Redress Scheme commends Government decision on reform

Yesterday, the fate of existing redress organisations, including The Property Redress Scheme (PRS),...

Read More »
View All

View All

Authorised by


Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015