News & Blog

“Sound and Fury” The conference season comes to a close(Posted On: 09/10/2018)

Head of Redress, Sean Hooker gives his opinions on the political party conference season and how this year's announcements may influence the property sector in the future.

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What to do when tenancies go wrong(Posted On: 09/10/2018)

When tenancies go wrong the agent is most likely to get the blame. Find out what can be done to prevent tenancies going wrong and retaining your landlord if they do here >

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Tenant Fees and Holding Deposits - The Importance of Being Earnest 2(Posted On: 05/09/2018)

So September has arrived and of course that means that kids go back to school and Parliament and politicians, return to Westminster to resume their travails of leading and legislating.

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The Importance of being Reasonable(Posted On: 16/08/2018)

When Oscar Wilde penned his famous farce the “Importance of being Earnest”, he laconically subtitled it a “Trivial Comedy for Serious People”.

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The PRS is celebrating signing up its 9,000th member. (Posted On: 10/08/2018)

The Property Redress Scheme is celebrating signing up its 9,000th member.

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One Ombudsman to rule them all - but who will this protect?(Posted On: 27/07/2018)

OS:P has also called for a simplification of the “baffling patchwork” of consumer redress in the sector. Not surprisingly they offer themselves as the solution with ambitions to be the all-embracing super ombudsman.

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Agents need to switch from Ombudsman Services: Property before 6th August(Posted On: 20/07/2018)

After Ombudsman Services: Property pulled out of the sector earlier this year, agent members need a new redress scheme b y 6th August.

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Mandatory ‘how to rent’ guide updated by government (Posted On: 12/07/2018)

The Ministry of Housing, Communities and Local Government (MHCLG) has launched a new series of ‘How to’ guides produced to help support tenants, landlords and letting agents within the private rented sector. In addition, the government’s mandatory ‘How to rent’ guide has been revised.

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Sean Hooker's Blog - It's No Laughing Matter(Posted On: 09/07/2018)

For an industry with an image problem, I am not sure that a mainstream TV channel portraying a lovable rogue is going to do it any favours.

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Sean Hooker's Blog - A Train, a Tunnel and some Belgian Waffle(Posted On: 25/06/2018)

The law does not make membership of a redress scheme compulsory as it is for letting and estate agents, but essentially why would a trader not use, or join, a redress scheme if they are obliged to tell their customers about it anyway?

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News & Blog

“Sound and Fury” The conference season comes to a close

Head of Redress, Sean Hooker gives his opinions on the political party conference season and how th...

Read More »

What to do when tenancies go wrong

When tenancies go wrong the agent is most likely to get the blame. Find out what can be done to pre...

Read More »
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