News & Blog

Ask the Experts: the most common letting agent questions answered(Posted On: 12/12/2022)

With over 25 years’ experience in lettings, there’s not much that Julie Ford doesn’t know about supporting landlords, agents and tenants through tricky tenancies and the ever-changing legislative landscape of the private rented sector.

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National Trading Standards launches consumer infomercial to educate consumers on material information(Posted On: 07/12/2022)

Following February’s announcement by the National Trading Standards Estate and Letting Agency Team (NTSELAT ) that material information must be included in all property listings by the end of May 2022, the team has now launched a consumer infomercial to help consumers understand material information on the portals.

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Property Redress Scheme Advisory Panel Update(Posted On: 22/11/2022)

Update on membership of the PRS Advisory Panel

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How can mediation help if your deposit claim exceeds the value of the deposit?(Posted On: 08/11/2022)

Landlords will be well aware of the pitfalls of claiming more than the value of their security deposit from tenants: faced with the prospect of legal proceedings, and the uncertainty of whether a former tenant will pay in any event, landlords will often write off the balance of the claim that exceeds the deposit amount.

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Advice for agents Q&A with Paul Shamplina, Founder of Landlord Action(Posted On: 07/11/2022)

Paul Shamplina, Founder of Landlord Action and COO of the HFIS group, has been training letting agents for over 20 years. Here, he offers advice to help agents overcome the challenges they are currently facing, namely dwindling stock levels and intense competition to find and acquire new landlords.

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Decent Homes Standard Q&A with Sean Hooker, Head of Redress.(Posted On: 21/10/2022)

Sean Hooker, Head of Redress at the Property Redress Scheme, gives his view on the proposed Decent Homes Standard for private rented homes in England, which forms part of the Renters Reform Bill due next year.

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A day in the life of a PRS compliance officer(Posted On: 13/09/2022)

Neil Pumfrey, Property Redress Scheme (PRS) compliance officer, talks us through a day in the life of a PRS compliance officer.

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The Advisory Council evolves into the Advisory Panel(Posted On: 15/07/2022)

Sean Hooker, Head of Redress explains why the PRS have decided to re-launch their Advisory Panel and how you can apply to be a part of the panel.

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Material information for property listings announced(Posted On: 18/03/2022)

National Trading Standards has announced the first step in introducing new material disclosure rules, on what agents and landlords should include in property listings.

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Landlord redress - levelling the playing field(Posted On: 14/03/2022)

The PRS is delighted to be working with the UK’s largest landlord association, the NRLA on a pilot redress scheme for members and their tenants.

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News & Blog

Full material information guidance published

New material information guidance for sales and letting agents was published on Thursday 30 Novembe...

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The PRS latest expulsion list

Our quarterly expulsions update offers some insight into what leads up to the PRS’s decision to exp...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015