News & Blog

Property Redress Scheme sees huge rise in complaint notifications(Posted On: 12/04/2018)

In the 2017 Annual Report, the PRS details its statistics for the year, alongside forewords from Lord Monroe Palmer and Sean Hooker.

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Sean Hooker's View from Westminster - To Protect and Serve(Posted On: 10/04/2018)

From the LAPD to housing redress - there is a link, I promise.

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Compulsory client money protection “is imminent” (Posted On: 23/03/2018)

Letting agents, relocation agents, and property managers in England may be required to join an approved CMP scheme as early as April 2018 as key provisions come into force.

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Government consult on redress provision for the housing industry(Posted On: 26/02/2018)

The Ministry for Housing, Communities and Local Government is consulting on the complaints and redress landscape.

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'How to Rent' Guide updated(Posted On: 22/01/2018)

The Government’s mandatory ‘How to Rent’ guide has been updated – ensure you are compliant.

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Bucking the Trend (Posted On: 17/01/2018)

Head of Redress, Sean Hooker discusses the Karen Buck's proposed Homes Bill.

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Respite for agents as letting fee ban postponed until spring 2019(Posted On: 16/01/2018)

The shock announcement back in autumn 2016 of plans to ban letting agent fees levied on tenants in England left agents reeling and set in motion the long wait for more information as to when the ban would come into force.

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A Year of Change - What can we expect from 2018?(Posted On: 12/01/2018)

Sean Hooker, head of redress looks forward to a fascinating year.

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Property Redress Scheme says redress for landlords should also include Rent to Rent firms (Posted On: 11/01/2018)

The PRS shares a reminder that all buy-to let landlords will be forced to register with a redress scheme, but should they be extended to Rent to Rent firms?

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A Modern Day Christmas Carol(Posted On: 21/12/2017)

Head of Redress, Sean Hooker puts a Dickens-eqsue twist on advice for tenants going into the holiday season.

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News & Blog

The Importance of being Reasonable

When Oscar Wilde penned his famous farce the “Importance of being Earnest”, he laconically subtitle...

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The PRS is celebrating signing up its 9,000th member.

The Property Redress Scheme is celebrating signing up its 9,000th member.

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015