News & Blog

UKALA and PRS Launch New Redress Partnership (Posted On: 10/11/2016)

The UK Association of Letting Agents (UKALA) has switched consumer redress provider to the Property Redress Scheme (PRS).

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4 in 5 Landlords Support Compulsory Client Money Protection(Posted On: 25/10/2016)

A recent survey conducted by Total Landlord Insurance has revealed that, of the 85% of landlords that use a letting agent, 81% believe client money protection should be made compulsory. This comes as the Government conducts an industry-wide consultation to decide whether client money protection will become mandatory.

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Paul Shamplina - Expert advice on dealing with bad tenants(Posted On: 25/10/2016)

Paul Shamplina, Brand Ambassador for Hamilton Fraser and Sean Hooker, Head of our Redress talk about what landlords and letting agents need to know about dealing with bad tenants in the second episode of the podcast series Landlords, lettings and deposits-expert advice from Hamilton Fraser.

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A Day in the Life of Paul Shamplina, Filming ‘Nightmare Tenants, Slum Landlords’(Posted On: 20/10/2016)

Paul Shamplina, founder of Landlord Action, tells us about the filming of the latest series of 'Nightmare Tenants, Slum Landlords'. From a potentially violent tenant to sixteen month rent arrears, Paul shares the horrors seen during his time filming.

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Sean's October Blog: Picking the Perfect Partner(Posted On: 17/10/2016)

This month, Sean addresses low opinions of using a letting agent by sharing his most important factors when choosing a good letting agent to work with.

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Client Money Protection (CMP) Consultation(Posted On: 20/09/2016)

The government has established a working group within the House of Lords to look at how CMP is currently operating and whether to go further by making use of the powers taken through the Housing and Planning Act 2016 to make it mandatory.

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Property Redress Scheme Terms of Reference Update(Posted On: 12/09/2016)

As the Property Redress Scheme has been operating for two years we have taken the opportunity to review and revise our Terms of Reference. The PRS Terms of Reference 2nd Edition will be in operation from 1st October 2016.

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Paul Shamplina joins forces with Hamilton Fraser(Posted On: 07/09/2016)

Paul Shamplina, the renowned buy-to-let expert, is joining forces with industry specialist Hamilton Fraser.

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The Property Redress Scheme welcomes 5,000th member(Posted On: 17/08/2016)

​Less than two years after the Property Redress Scheme (PRS) started, it is now celebrating signing up its 5,000th member. The government authorised scheme was the newest of three available consumer redress schemes for the property market and has gone from strength to strength since it launched in the summer of 2014.

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Estate Agents Warned Over ‘Portal Juggling’(Posted On: 11/08/2016)

Estate agents who deliberately mislead potential homebuyers through the practice known as ‘portal juggling’ are being warned that they could be prosecuted and face a ban from working in the industry. The warning comes from the National Trading Standards Estate Agency Team (NTSEAT), which has confirmed that the practice is in breach of trading regulations and – in some cases – can be fraudulent.

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News & Blog

Get ready for the Great English Rental Reform “Bake-off”

Head of Redress, Sean Hooker discusses rental reform and regulation within the private rented secto...

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PRESS RELEASE: the PRS' Secret Cinema fundraising event

The Property Redress Scheme puts on a fundraising evening to help raise money for their charity of ...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015