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Advisory Council Terms of Reference Click here
Terms of Reference Third Edition (1st June 2018) Click here
Conditions of Complaints First Edition from (1st June 2018) Click here
We are changing our Terms and Reference and Conditions of Complaints documents from 1st October 2020
The new documents are here:
Terms of Reference - Click here
Conditions of Complaints - Click here
Some tenants find 'do-it-yourself' deposit replacement schemes misleading, which has resulted in pe...
Read More »The majority of issues during a tenancy can be solved through checking the tenancy agreement, but w...
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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015