Thank you for visiting the Property Redress Scheme website.
This website is best viewed in internet explorer 10 or later version or in a different browser such as Chrome or Firefox.
Please contact us on 0333 321 9418 for further details.
Advisory Council Terms of Reference Click here
Terms and Reference and Conditions of Complaints documents from 1st October 2020
Terms of Reference - Click here
Conditions of Complaints - Click here
Previous versions:
Terms of Reference Third Edition (1st June 2018) Click here
Conditions of Complaints First Edition (1st June 2018) Click here
Over the last few weeks households all over the country have been receiving letters telling them th...
Read More »Head of Redress, Sean Hooker, looks at what 2021 has in store for agents and the property market.
Read More »Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015