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Advisory Council Terms of Reference Click here
Terms and Reference and Conditions of Complaints documents from 1st October 2020
Terms of Reference - Click here
Conditions of Complaints - Click here
Previous versions:
Terms of Reference Third Edition (1st June 2018) Click here
Conditions of Complaints First Edition (1st June 2018) Click here
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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015