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Advisory Panel terms of reference are available to read here.
Terms and reference and conditions of complaints documents for 2023
Terms of Reference seventh edition (1 June 2024) - click here
Conditions of Resolution fifth edition (1 June 2024) - click here
Previous versions:
Terms of reference third edition (1 June 2018) - click here
Terms of reference fourth edition (1 October 2020) - click here
Terms of reference fifth edition (4 April 2022) - click here
Conditions of complaints first edition (1 June 2018) - click here
Conditions of complaints second edition (1 October 2020) - click here
Conditions of complaints third edition (4 April 2022) - click here
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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015