Terms of Reference


‚ÄčAdvisory Panel terms of reference are available to read here


Terms and reference and conditions of complaints documents from 4 April 2022

Terms of reference fifth edition - click here

Conditions of complaints third edition - click here


Previous versions:

Terms of reference third edition (1 June 2018) - click here

Terms of reference fourth edition (1 October 2020) - click here

Conditions of complaints first edition (1 June 2018) - click here 

Conditions of complaints second edition (1 October 2020) - click here

News & Blog

The Advisory Council evolves into the Advisory Panel

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Material information for property listings announced

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015