Terms of Reference


Advisory Council Terms of Reference Click here


Terms and Reference and Conditions of Complaints documents from 4th April 2022

Terms of Reference Fifth Edition - Click here

Conditions of Complaints Third Edition - Click here


Previous versions:

Terms of Reference Third Edition (1st June 2018) Click here

Terms of Reference Fourth Edition (1st October 2020) - Click here

Conditions of Complaints First Edition (1st June 2018) Click here 

Conditions of Complaints Second Edition (1st October 2020) - Click here

News & Blog

Material information for property listings announced

National Trading Standards has announced the first step in introducing new material disclosure rule...

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Landlord redress - levelling the playing field

The PRS is delighted to be working with the UK’s largest landlord association, the NRLA on a pilot ...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015