Terms of Reference

 

Advisory Council Terms of Reference Click here

 

Terms and Reference and Conditions of Complaints documents from 1st October 2020

Terms of Reference - Click here

Conditions of Complaints - Click here

 

Previous versions:

Terms of Reference Third Edition (1st June 2018) Click here

Conditions of Complaints First Edition (1st June 2018) Click here 

 

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015