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Look for participating companies to Property Redress Scheme

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The PRS is UKALA’s appointed redress scheme for its agent members. If you are using an agent who is a UKALA member please contact them before raising a complaint with us to check the PRS are the agent’s redress scheme of choice. UKALA’s own member search is available here – https://www.ukala.org.uk/ukala-agent-directory .

News & Blog

Rent arrears, possession claims and a way through the mess…

2020 has thrown challenge after challenge at landlords and letting agents, not least of which has b...

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Help is given to those who ask for it

Sean Hooker, Head of Redress at the Property Redress Scheme, discusses the many options available f...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015