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Look for participating companies to Property Redress Scheme

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The PRS is UKALA’s appointed redress scheme for its agent members. If you are using an agent who is a UKALA member please contact them before raising a complaint with us to check the PRS are the agent’s redress scheme of choice. UKALA’s own member search is available here – https://www.ukala.org.uk/ukala-agent-directory .

News & Blog

Agents - some New Year’s resolutions!

Head of Redress, Sean Hooker, looks at what 2021 has in store for agents and the property market.

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From one extreme to the other (sex toys to Section 21)

Mike Morgan, Hamilton Fraser’s Legal Division Manager and Head of HF Assist, the lettings helpline,...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015