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News & Blog

COVID-19 – How does this affect the PRS?(Posted On: 20/03/2020)

Please check this page for updates on the current situation.

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COVID-19 – How does this affect the PRS? (Posted On: 18/03/2020)

Please check this page for updates on the current situation.

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Letting Agents are urged to sign up with an approved redress scheme after a £3000 fine is issued (Posted On: 25/07/2019)

Estate and Letting Agents in the UK are being urged to check that they are signed up with an approved redress scheme that covers the full remit of their work.

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PRS Annual Report 2018(Posted On: 21/05/2019)

The Property Redress Scheme (PRS) have released their Annual Report for the financial year 2018 showing detailed industry stats for consumer complaints within the lettings industry.

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Client money protection is now a legal requirement(Posted On: 12/04/2019)

Client money protection is designed to protect landlords’ and tenants’ money by reimbursing them should an agent go out of business or in the event that an unscrupulous agent misuses client money.

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Client money protection is coming in 2019(Posted On: 12/03/2019)

From 1st April 2019 letting agents in England will be required by law to belong to an approved client money protection scheme to protect landlord and tenant money.

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Letting Agents – Do you face obstacles or stepping stones?(Posted On: 08/03/2019)

The deluge of changes faced by letting agents requires them to take a step back, reevaluate their business plans and evolve. Sounds straightforward in principle, but how easy is it to put this advice into practice?

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Client Money Protect becomes first to gain government approval to operate a CMP Scheme(Posted On: 20/02/2019)

Partner of the Property Redress Scheme, Client Money Protect, has gained formal government approval to operate a client money protection scheme when the regulations go live on April 1st 2019.

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Do letting agents face problems or a wake-up call for creativity?(Posted On: 07/02/2019)

With the market facing so many changes in a short space of time, letting agents could be forgiven for feeling a little apprehensive about their 2019 prospects in an already volatile market. We spoke to one independent estate agent, about the upcoming changes and what they mean for his business.

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The Property Redress Scheme commends Government decision on reform(Posted On: 25/01/2019)

Yesterday, the fate of existing redress organisations, including The Property Redress Scheme (PRS), was decided when the Government announced their decision on the proposed reform.

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News & Blog

Full material information guidance published

New material information guidance for sales and letting agents was published on Thursday 30 Novembe...

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The PRS latest expulsion list

Our quarterly expulsions update offers some insight into what leads up to the PRS’s decision to exp...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015