News & Blog

HF Assist webinar Q&A: Life after lockdown – How to kick-start your lettings(Posted On: 15/06/2020)

With agents reopening after the COVID-19 lockdown, experts Paul Shamplina and Mike Morgan answer questions from letting agents about returning to work for HF Assist's recent webinar: Life after lockdown – How to kick-start your lettings

Read More »

Back to work – but what has changed for property agents?(Posted On: 26/05/2020)

Sean Hooker, Head of Redress at the Property Redress Scheme, shares his views on how the opening of the property market will affect agents. Plus, take part in our back to work survey.

Read More »

COVID-19 – How does this affect the PRS?(Posted On: 20/03/2020)

Please check this page for updates on the current situation.

Read More »

COVID-19 – How does this affect the PRS? (Posted On: 18/03/2020)

Please check this page for updates on the current situation.

Read More »

Letting Agents are urged to sign up with an approved redress scheme after a £3000 fine is issued (Posted On: 25/07/2019)

Estate and Letting Agents in the UK are being urged to check that they are signed up with an approved redress scheme that covers the full remit of their work.

Read More »

PRS Annual Report 2018(Posted On: 21/05/2019)

The Property Redress Scheme (PRS) have released their Annual Report for the financial year 2018 showing detailed industry stats for consumer complaints within the lettings industry.

Read More »

Client money protection is now a legal requirement(Posted On: 12/04/2019)

Client money protection is designed to protect landlords’ and tenants’ money by reimbursing them should an agent go out of business or in the event that an unscrupulous agent misuses client money.

Read More »

Client money protection is coming in 2019(Posted On: 12/03/2019)

From 1st April 2019 letting agents in England will be required by law to belong to an approved client money protection scheme to protect landlord and tenant money.

Read More »

Letting Agents – Do you face obstacles or stepping stones?(Posted On: 08/03/2019)

The deluge of changes faced by letting agents requires them to take a step back, reevaluate their business plans and evolve. Sounds straightforward in principle, but how easy is it to put this advice into practice?

Read More »

Client Money Protect becomes first to gain government approval to operate a CMP Scheme(Posted On: 20/02/2019)

Partner of the Property Redress Scheme, Client Money Protect, has gained formal government approval to operate a client money protection scheme when the regulations go live on April 1st 2019.

Read More »

News & Blog

Material information for property listings announced

National Trading Standards has announced the first step in introducing new material disclosure rule...

Read More »

Landlord redress - levelling the playing field

The PRS is delighted to be working with the UK’s largest landlord association, the NRLA on a pilot ...

Read More »
View All

View All

Authorised by


Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015