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News & Blog

Property Redress Scheme reaches 3000 Member Milestone (Posted On: 12/03/2015)

The Property Redress Scheme (PRS) is delighted to announce it now has a membership of 3,000 individual Property Agents and Professionals.

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Sean's Blog: February 15(Posted On: 26/02/2015)

Monthly blog post from the Head of Redress, Sean Hooker

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Property Redress Scheme Issues Guidance on Unfair Lettings Fees(Posted On: 24/02/2015)

In order to aid fee transparency and educate Member Agents, the Property Redress Scheme has issued two guides – one for Agents and their Landlords and another for Agents and their Tenants.

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BBC Breakfast Interview with Sean Hooker(Posted On: 11/02/2015)

Links to the Head of Redress' interview with BBC Breakfast and Radio 5 Live

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The PRS starts to receive complaints about property agent members(Posted On: 19/01/2015)

The Property Redress Scheme (PRS) is seeing an increasing number of consumer complaints being made against Lettings, Property Management and Estate Agent Members now that their Consumers are being made aware of their right to redress

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Islington Council Prepare to Issue Penalties to Non-Compliant Agents(Posted On: 09/12/2014)

Islington Council is the latest London authority to carry out investigations into whether known agents in their area have become a member of a government approved redress scheme.

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Sean's Blog: November 14(Posted On: 28/11/2014)

Monthly blog post from the Head of Redress, Sean Hooker

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Landlord Action Scoops Top Supplier at Landlord & Buy-to-Let Awards(Posted On: 28/11/2014)

Landlord Action has been announced the winner of the Legal Supplier category at the Landlord and Buy-to-Let Awards 2014/2015, held on 26th November 2014.

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London Live Interview with Sean Hooker(Posted On: 25/11/2014)

On Monday the 24th November, Head of Redress Sean Hooker was invited onto London Live to discuss mandatory property redress and what is being done to enforce Agent compliance.

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Head of Redress attends NALS Conference(Posted On: 10/11/2014)

Head of Redress, Sean Hooker, will be attending the National Approved Letting Scheme (NALS) annual conference on Thursday 13th November 2014

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News & Blog

‘Ask the expert’ – lettings advice from Julie Ford

Discover invaluable insights into the world of lettings with 'Ask the expert'.

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Latest list of expelled agents (Jan 2024)

Our quarterly expulsions update offers some insight into what leads up to the PRS’s decision to exp...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015