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News & Blog

Sean's July blog: Referencing is your responsibility!(Posted On: 15/07/2016)

Letting property is a risky business and ending up with a bad tenant can be a real nightmare leading to not just a loss in monetary terms but in hassle, stress and time. Protecting the interests of your landlord is a primary obligation for an agent and ensuring that you undertake robust due diligence when letting property is essential.

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Raising Standards Across the Industry(Posted On: 11/07/2016)

A Professional body, the National Approved Letting Scheme (NALS), has announced a new initiative to help councils effectively regulate the lettings industry and raise standards.

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PRS issues 2015 Annual Report showing 64% increase in membership(Posted On: 22/06/2016)

The PRS is the newest of three consumer redress schemes authorised by the Department for Communities and Local Government (DCLG) and National Trading Standards Institute whose role it is to provide fair and reasonable resolutions to disputes between members of the public and property agents and professionals.

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No Letting Go wins coveted award(Posted On: 13/06/2016)

No Letting Go, a national property inventory provider and member of the Property Redress Scheme, has won the Bronze – Lettings Supplier of the Year 2016 award, presented by The Times and The Sunday Times.

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The PRS backs SAFEagent Awareness Week(Posted On: 07/06/2016)

The Property Redress Scheme (PRS) supports this week’s SAFEagent Awareness Week, which highlights the importance for letting agents of being a member of a client money protection scheme.

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Ethical Lettings(Posted On: 01/06/2016)

The PRS is always looking to promote the good work of its Members in the community. After our London PRS agent workshop held in March, Katie Gray contacted us to ask for a copy of the slides. Our MD, Tim Frome noticed that she worked for a company called Ethical Lettings so he did a bit of investigation into the work being undertaken by our Member.

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Sean's May Blog: Time to Stick It Up: Letting Agents still not complying with transparency law (Posted On: 23/05/2016)

Running a business is not easy but sometimes it becomes harder because we are expected to modify our behaviour due to external factors. One of these factors is the Law of the Land and the consequences of ignoring legislation can have dire consequences.

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The Wales Letting Agent Workshop(Posted On: 23/05/2016)

The Property Redress Scheme (PRS) is delighted to announce a workshop for Welsh agents on Thursday 7 July in Cardiff. The morning workshop includes insightful presentations giving agents a chance to get advice and guidance on essential industry topics, including the new legislation of Rent Smart Wales, which comes into effect in the autumn.

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Some estate agents may be breaking competition law according to authority(Posted On: 03/05/2016)

The Competition and Markets Authority (CMA) and The Property Redress Scheme (PRS) are working together to raise awareness of competition law. The CMA has sent out an open letter to estate agents after it became known that agents in some areas of the country are making joint decisions over which property portal they join.

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Client money protection to be debated in parliament(Posted On: 26/04/2016)

Mandatory client money protection was added to the Housing and Planning Bill last week after continued efforts by Lord Palmer and Baroness Hayter. The amendment means that the government needs to review if agents should be required to be a member of a client money protection scheme. For agents, this would also include keeping any client money in separate client money accounts.

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News & Blog

‘Ask the expert’ – lettings advice from Julie Ford

Discover invaluable insights into the world of lettings with 'Ask the expert'.

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Latest list of expelled agents (Jan 2024)

Our quarterly expulsions update offers some insight into what leads up to the PRS’s decision to exp...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015