Resources

Publishing Fees   ( Download)

This guide outlines what fees landlords and letting agents are permitted to take from tenants following the enforcement of the Tenant Fees Act which came into force in England on the 1st June 2019.

Complaint Letter Sample   ( Download)

Consumers can use this to assist them with making a complaint

How to Rent - The Checklist for Renting in England   ( Download)

This guide will help you to understand what questions to ask, what your rights are, and what responsibilities you have

Making a Complaint to a Member   ( Download)

Here is a step-by-step guide to assist you with raising your complaint with the Member

News & Blog

Letting Agents are urged to sign up with an approved redress scheme after a £3000 fine is issued

Estate and Letting Agents in the UK are being urged to check that they are signed up with an approv...

Read More »

PRS Annual Report 2018

The Property Redress Scheme (PRS) have released their Annual Report for the financial year 2018 sho...

Read More »
View All

View All

Authorised by


Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015