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The right way to make a complaint ( Download)
The right way to make a complaint
Objecting to a strike off of a limited company by Companies House ( Download)
Landlords and tenants sometimes find themselves in the position where the company they have been dealing with, sometimes for many years, suddenly stops trading, often leaving outstanding debts.
Publishing fee schedules (England) ( Download)
This guide outlines what fees landlords and letting agents are permitted to take from tenants following the enforcement of the Tenant Fees Act which came into force in England on the 1st June 2019.
The rules on holding deposits are now clarified in Tenant Fees Act 2019 and the accompanying guidance. As a landlord or agent, when a tenant shows interest in a property, you will want to carry out certain checks and prepare documents before signing a tenancy agreement. At this point, if you decide to take a holding deposit to reserve the property, this guide sets out what you need to know.
Complying with decisions ( Download)
What happens after the 28 days?
Guide for landlords - rent to rent ( Download)
PRS Guide for Landlords who are entering into a rent 2 rent or guaranteed rent arrangement
Guide for tenants - rent to rent ( Download)
PRS Guide for Tenants who are living in accommodation which has been let under a rent 2 rent or guaranteed rent arrangement
Complaint letter sample ( Download)
Consumers can use this to assist them with making a complaint
Head of Redress, Sean Hooker, looks at what 2021 has in store for agents and the property market.
Read More »Mike Morgan, Hamilton Fraser’s Legal Division Manager and Head of HF Assist, the lettings helpline,...
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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015