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Guidance on the transitional provisions of the Tenant Fees Act 2019
ADR Regulations 2015 - Biannual Report 2017-19 ( Download)
ADR Regulations 2015 - Biannual Report 2017-19
ADR Regulations 2015 – Appendix D Report 2018 -19 ( Download)
ADR Regulations 2015 – Appendix D Report 2018 -19
Memorandum of Understanding ( Download)
Memorandum of Understanding between the property sector consumer redress schemes related to communication, resolving complaints and member discipline - updated June 2018
ADR Regulations Approval ( Download)
Official PRS 2015-16 ADR Regulations Statistics have been released ahead of the launch of the full 2017 Annual Report.
Guidance on Property Sales ( Download)
This information is for people who are working as an estate agent. It tells you what you must do to meet your legal obligations.
Guidance for Lettings Professionals on Consumer Protection Law ( Download)
Competitions and Markets Authority (CMA) - Helping you comply with your obligations
How to Rent - The Checklist for Renting in England ( Download)
This guide will help you to understand what questions to ask, what your rights are, and what responsibilities you have
Private Rented Sector Code of Practice ( Download)
Government approved and industry backed private rented sector code of practice
Sean Hooker, Head of Redress at the Property Redress Scheme, discusses the current court dilemma fa...
Read More »Gurdip Chana, from HF Assist, explains why you must not advertise "No DSS" and how you can encourag...
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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015