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Guidance on the transitional provisions of the Tenant Fees Act 2019
ADR Regulations 2015 - Biannual Report 2017-19 ( Download)
ADR Regulations 2015 - Biannual Report 2017-19
ADR Regulations 2015 – Appendix D Report 2018 -19 ( Download)
ADR Regulations 2015 – Appendix D Report 2018 -19
Memorandum of Understanding ( Download)
Memorandum of Understanding between the property sector consumer redress schemes related to communication, resolving complaints and member discipline - updated June 2018
ADR Regulations Approval ( Download)
Official PRS 2015-16 ADR Regulations Statistics have been released ahead of the launch of the full 2017 Annual Report.
Guidance for Lettings Professionals on Consumer Protection Law ( Download)
Competitions and Markets Authority (CMA) - Helping you comply with your obligations
How to Rent - The Checklist for Renting in England ( Download)
This guide will help you to understand what questions to ask, what your rights are, and what responsibilities you have
Private Rented Sector Code of Practice ( Download)
Government approved and industry backed private rented sector code of practice
Is it a strength or weakness to apologise? A skilled agent can use complaints to their benefit if t...
Read More »Over the last few weeks households all over the country have been receiving letters telling them th...
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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015