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Guidance on the transitional provisions of the Tenant Fees Act 2019
ADR Regulations 2015 - Biannual Report 2017-19 ( Download)
ADR Regulations 2015 - Biannual Report 2017-19
ADR Regulations 2015 – Appendix D Report 2018 -19 ( Download)
ADR Regulations 2015 – Appendix D Report 2018 -19
Memorandum of Understanding ( Download)
Memorandum of Understanding between the property sector consumer redress schemes related to communication, resolving complaints and member discipline - updated June 2018
ADR Regulations Approval ( Download)
Official PRS 2015-16 ADR Regulations Statistics have been released ahead of the launch of the full 2017 Annual Report.
Guidance for Lettings Professionals on Consumer Protection Law ( Download)
Competitions and Markets Authority (CMA) - Helping you comply with your obligations
How to Rent - The Checklist for Renting in England
This webpage provides an archive of the How to Rent Guides produced by the government
Private Rented Sector Code of Practice ( Download)
Government approved and industry backed private rented sector code of practice
This June marks the fourth anniversary of the Grenfell tragedy, and our hearts go out to the surviv...
Read More »The current pandemic has been an unprecedented period in our country’s history. Everyone has faced ...
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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015