Resources

Memorandum of Understanding   ( Download)

Memorandum of Understanding between the property sector consumer redress schemes related to communication, resolving complaints and member discipline - updated June 2018

ADR Regulations Approval   ( Download)

Official PRS 2015-16 ADR Regulations Statistics have been released ahead of the launch of the full 2017 Annual Report.

Guidance on Property Sales   ( Download)

This information is for people who are working as an estate agent. It tells you what you must do to meet your legal obligations.

How to Rent - The Checklist for Renting in England   ( Download)

This guide will help you to understand what questions to ask, what your rights are, and what responsibilities you have

Private Rented Sector Code of Practice   ( Download)

Government approved and industry backed private rented sector code of practice

News & Blog

The Great British Court Case Queue – It’s a waiting game

Sean Hooker, Head of Redress at the Property Redress Scheme, discusses the current court dilemma fa...

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Dealing with "No DSS"

Gurdip Chana, from HF Assist, explains why you must not advertise "No DSS" and how you can encourag...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015