Resources

Private Rented Sector Code of Practice   ( Download)

Government approved and industry backed private rented sector code of practice

How to Rent - The Checklist for Renting in England  

This webpage provides an archive of the How to Rent Guides produced by the government

ARLA Agent Fee Templates   ( Download)

These are example templates designed by ARLA to support Agents in complying with the Consumer Rights Act and providing the best possible services to all their clients.

ADR Regulations Approval   ( Download)

Official PRS 2015-16 ADR Regulations Statistics have been released ahead of the launch of the full 2017 Annual Report.

Memorandum of Understanding   ( Download)

Memorandum of Understanding between the property sector consumer redress schemes related to communication, resolving complaints and member discipline - updated June 2018

News & Blog

Lest we forget

This June marks the fourth anniversary of the Grenfell tragedy, and our hearts go out to the surviv...

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‘Jaw Jaw’ is better than ‘War War’ – How mediation can help resolve a pending eviction crisis

The current pandemic has been an unprecedented period in our country’s history. Everyone has faced ...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015