Resources

Private Rented Sector Code of Practice   ( Download)

Government approved and industry backed private rented sector code of practice

How to Rent - The Checklist for Renting in England   ( Download)

This guide will help you to understand what questions to ask, what your rights are, and what responsibilities you have

ARLA Agent Fee Templates   ( Download)

These are example templates designed by ARLA to support Agents in complying with the Consumer Rights Act and providing the best possible services to all their clients.

ADR Regulations Approval   ( Download)

Official PRS 2015-16 ADR Regulations Statistics have been released ahead of the launch of the full 2017 Annual Report.

Memorandum of Understanding   ( Download)

Memorandum of Understanding between the property sector consumer redress schemes related to communication, resolving complaints and member discipline - updated June 2018

News & Blog

Agents - some New Year’s resolutions!

Head of Redress, Sean Hooker, looks at what 2021 has in store for agents and the property market.

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From one extreme to the other (sex toys to Section 21)

Mike Morgan, Hamilton Fraser’s Legal Division Manager and Head of HF Assist, the lettings helpline,...

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Property Redress Scheme is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015